Terms and Conditions
Welcome to Volcanic Vista Co. By accessing our website or booking an expedition, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. Acceptance of Terms
These Terms and Conditions govern your use of the Volcanic Vista Co website and services. By using our website, you signify your acceptance of these terms. If you do not agree to these terms, please do not use our website or services.
2. Booking and Payments
All expedition bookings are subject to availability and confirmation. A deposit may be required to secure your booking, with the full balance due prior to the expedition departure. Payment methods accepted will be outlined during the booking process. Prices are subject to change without notice until a booking is confirmed.
3. Cancellations and Refunds
Cancellation policies vary by expedition and will be clearly communicated at the time of booking. Generally, cancellations made within a certain period before departure may incur a cancellation fee. Refunds, if applicable, will be processed according to the specific expedition's cancellation policy. We recommend obtaining travel insurance.
4. Traveler Responsibilities
- Health & Fitness: Participants must be in good physical health and disclose any medical conditions that may affect their ability to participate.
- Compliance: Adhere to all instructions from guides and local laws and regulations.
- Equipment: Ensure you have the necessary personal equipment as specified for each expedition.
5. Changes to Itinerary
Volcanic Vista Co reserves the right to alter or cancel expeditions due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, political instability, or insufficient participant numbers. In such cases, alternative dates or a credit will be offered, or a refund provided where appropriate.
6. Limitation of Liability
Volcanic Vista Co and its employees, agents, and affiliates shall not be liable for any injury, damage, loss, accident, delay, or irregularity which may be occasioned by reason of any defect in any vehicle, or through the acts or defaults of any company or person engaged in conveying the passengers, or in carrying out the arrangements of the tour. Participation in adventure travel involves inherent risks.
7. Privacy Policy
Our Privacy Policy, which details how we collect, use, and protect your personal information, is an integral part of these Terms and Conditions. By agreeing to these terms, you also agree to our Privacy Policy.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Volcanic Vista Co or its content suppliers and protected by international copyright laws.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of British Columbia, Canada, and you irrevocably submit to the exclusive jurisdiction of the courts in that Province.
10. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at [email protected] or call us at (604) 732-9010.
Last updated: October 26, 2023